Muscat, Oman: Bank Sohar , one of the leading banks in Oman, strongly believes that investment in training and development are the keys to operational excellence and the overall success of the bank. Therefore, in its consistent endeavor to develop the skills of its valued staff, Bank Sohar recently organized a 15-day training course entitled “Foundation Program – Branch Banking” for 09 new employees from various branches and units.
Commenting on the training course, Ms. Munira Abdulnabi Macki, DGM – Human Resources and Corporate Support of Bank Sohar , said: “Since its inception, Bank Sohar has spared no expense in training and developing its employees. This is especially important to the staff in the retail sector in each of our branches. They are the ones that are in direct contact with the bank’s customers and their behavior, skill, knowledge or any other interactions with a customer are a direct reflection of Bank Sohar’s commitment towards banking excellence.”
Targeting new hires, the 15-day foundation program was designed to cover the most important topics and skills required by new employees as they begin their career in the banking sector. Program topics covered areas such as accountancy skills, modern behavioral trends and systems training to equip new employees with the required knowledge and skills to enable them to carry out their roles at the bank efficiently. Another of the training program’s primary goals was to fully acquaint staff with the bank’s unique products and services. In addition, the course also included training related to customer service and direct selling. Such training courses facilitate and enhance the knowledge and comprehension of the bank’s products and the economy in the Sultanate, which in turn helps them better serve the bank’s customers.
“The Bank accords top priority towards staff care, developing and training. We consider our staff not only as a working force but also as the main contributors to our success. Their talents and innovation have ensured a continuous development of the bank and, together with our loyal customers, are the reason behind the bank’s strong financial results & achievements” Ms. Munira Abdulnabi Macki concluded.
© Press Release 2015
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